Castle Senior Living

Dear family and friends of Castle Senior Living,

Our Birchrock Castle community is currently experiencing a surge in positive COVID-19 cases. Fortunately, all residents who have tested positive are stable and many of them are asymptomatic. All non-essential visitation has been cancelled at Birchrock Castle as we continue to work with the Waukesha County Health Department to manage the situation.

The following are in effect for the safety of our residents, staff and communities:

• Non-essential visitation is currently suspended at all locations. The Grand Hills Castle is allowing staffed outside visits only. We will make exceptions for compassionate care at all of our communities. Video calls or virtual visits are still encouraged and available. If you’d like to schedule a virtual visit, please reach out to your community administrator.
• We are working with state and local depart health departments. We do have access to the rapid COVID-19 test which helps with testing quickly and controlling the spread of the virus.
• Birchrock Castle, Victorian Castle, Sienna Castle and Emerald Castle are all considered to be under “outbreak status.” You only need one positive case of COVID-19 from either a resident or staff member to be considered under “outbreak status.”

COVID-19 cases remain high locally and across the state, so we ask everyone to be extra careful and remain vigilant. Please respect the safeguards that the CDC and the Department of Health have put in place to protect our residents from COVID-19.

The health and safety of our residents and staff remain our top priority. We will continue to be in communication with you as the situation evolves. We are working with the Wisconsin Department of Health on the vaccine front. However, we still haven’t received communication on when they will initiate phase 1A Part B and begin to distribute vaccinations to Assisted Living residents and staff. Once phase 1A Part B of the vaccine distribution is initiated, it will be a minimum of two weeks before vaccines will be administered at Assisted Living communities throughout Wisconsin.

We are hopeful that phase 1A Part B will be initiated soon. Thank you for your patience and understanding. Be well and stay safe.

Dear family and friends of Castle Senior Living,

We are happy to report no additional positive cases since our last update.

We are also happy to report that seven of the eight residents with confirmed cases of COVID-19 have recovered. Castle Senior Living continues to provide additional support to these residents and their families. We also continue to support and pray for one resident who remains in the hospital.

Even with the updates above, the following are still in effect for the safety of our residents, staff and communities:

• Visitation is currently suspended at all locations with the exception of Birchrock Castle and The Grand Hills Castle. The Grand Hills Castle is allowing staffed outside visits only. Birchrock Castle is still allowing visitation as long as visitors follow the safer-visitation guidelines. We will make exceptions for compassionate care at all of our communities. Video calls or virtual visits are still encouraged and available. If you’d like to schedule a virtual visit, please reach out to your community administrator.
• We are working with state and local depart health departments to manage the situation. We do have access to the rapid COVID-19 test which helps with testing quickly and controlling the spread of the virus.
• Victorian Castle, Sienna Castle and Emerald Castle are still considered to be under “outbreak status.” You only need one positive case of COVID-19 from either a resident or staff member to be considered under “outbreak status.”

COVID-19 cases remain high locally and across the state, so we ask everyone to be extra careful and remain vigilant. Please respect the safeguards that the CDC and the Department of Health have put in place to protect our residents from COVID-19.

The health and safety of our residents and staff remain our top priority. We will continue to be in communication with you as the situation evolves. One area that of good news is the FDA approval of the first COVID-19 vaccine. We continue to monitor the situation and you can find more information on Wisconsin specifics in this BizTimes article. The following is a brief description of the situation:

• The first round of the Pfizer COVID-19 vaccine arrived in Wisconsin on Monday, December 14.
• As part of Phase 1A, critical care workers, long-term care staff and residents will receive the vaccine first. However, skilled nursing facilities will be prioritized before Assisted Living Facilities in the State of Wisconsin.
• This means that Assisted Living communities like Castle Senior Living will likely begin to receive the vaccine in January.
• There is a partnership with the State of Wisconsin, Walgreens and CVS to effectively administer the vaccine at Assisted Living communities.
• Castle Senior Living is registered to participate in this program and will share more information on the vaccination clinics when it is made available.

The arrival of the vaccine is good news and we should be receiving the treatments in the next couple months. Thank you for your patience and understanding. Be well and stay safe.

Dear family and friends of Castle Senior Living,

As we reported during our last update, we have had eight confirmed cases of COVID-19 in three of our Castle communities. We’re doing all we can to bring added care to these residents and their families. However, we are happy to report that we have not had another resident test positive since that time. We have had two additional staff members test positive for COVID-19, but our thorough contact tracing shows that they had contact only with those who already had COVID-19 and thus there was minimal exposure in the two-week infectious period.

For the safety of our residents, staff and communities, the following are still in effect:

• Visitation is currently suspended at all locations with the exception of Birchrock Castle and The Grand Hills Castle. The Grand Hills Castle is allowing staffed outside visits only. Birchrock Castle is still allowing visitation as long as visitors follow the safer-visitation guidelines. We will make exceptions for compassionate care at all of our communities. Video calls or virtual visits are still encouraged and available. If you’d like to schedule a virtual visit, please reach out to your community administrator.
• We are working with state and local depart health departments to manage the isolation and quarantine of infected and exposed individuals at each location. We do have access to the rapid COVID-19 test which helps with testing quickly and controlling the spread.
• Victorian Castle, Sienna Castle and Emerald Castle are considered to be under “outbreak status.” You only need one positive case of COVID-19 from either a resident or staff member to be considered under “outbreak status.”
• All of the residents at The Grand Hills Castle that had potential exposure have tested negative for COVID-19. The previous “outbreak status” for The Grand Hills Castle has ended.

COVID-19 cases remain high locally and across the state, so we ask everyone to be extra careful and remain vigilant. Please respect the safeguards that the CDC and the Department of Health have put in place to protect our residents from COVID-19.

The health and safety of our residents and staff remain our top priority. We will continue to be in communication with you as the situation evolves. One area that we hope to be able to communicate with you soon is the topic of a COVID-19 vaccine. We don’t have any information at this time, but are monitoring the situation closely and will keep you informed.

Thank you for your patience and understanding. Be well and stay safe.

Dear family and friends of Castle Senior Living,

We have eight confirmed cases of COVID-19 in three of our Castle communities. One resident of Victorian Castle, six residents at Sienna Castle and one resident at Emerald Castle have tested positive for the virus. In addition, we have had several staff members test positive for COVID-19.

The following are still in effect:

• Visitation is currently suspended at all locations with the exception of Birchrock Castle and The Grand Hills Castle. The Grand Hills Castle is allowing staffed outside visits only. We will make exceptions for compassionate care (end of life situations). Video calls or virtual visits are still encouraged and available. If you’d like to schedule a virtual visit, please reach out to your community administrator.
• We are working with state and local depart health departments to manage the isolation and quarantine of infected and exposed individuals at each location. We do have access to the rapid COVID-19 test which helps with testing quickly and controlling the spread.
• Victorian Castle, Sienna Castle and Emerald Castle are considered to be under “outbreak status.” You only need one positive case of COVID-19 from either a resident or staff member to be considered under “outbreak status.”
• All of the residents at The Grand Hills Castle that had potential exposure have tested negative for COVID-19. The previous “outbreak status” for The Grand Hills Castle has ended.

COVID-19 cases remain high locally and across the state, so we ask everyone to be extra careful and remain vigilant. Please respect the safeguards that the CDC and the Department of Health have put in place to protect our residents from COVID-19.

The health and safety of our residents and staff remain our top priority. We will continue to be in communication with you as the situation evolves.

Thank you for your patience and understanding. Be well and stay safe.

Dear family and friends of Castle Senior Living,

We have a confirmed case of COVID-19 in one of our Castle communities. A resident of Victorian Castle has tested positive for the virus. In addition, we have had several staff members test positive for COVID-19

The following are key changes in effect immediately:

• Visitation is currently suspended at all locations with the exception of Birchrock Castle. We will make exceptions for compassionate care (end of life situations). Video calls or virtual visits are still encouraged and available. If you’d like to schedule a virtual visit, please reach out to your community administrator.
• We are working with state and local depart health departments to manage the isolation and quarantine of infected and exposed individuals at each location.
• Both Grand Hills Castle and Victorian Castle are considered to be under “outbreak status.” You only need one positive case of COVID-19 from either a resident or staff member to be considered under “outbreak status.”
• All of the residents at The Grand Hills Castle that had potential exposure have tested negative for COVID-19. We are still waiting on the test results for our residents at Victorian Castle.

COVID-19 cases remain high locally and across the state, so we ask everyone to be extra careful and remain vigilant. Please respect the safeguards that the CDC and the Department of Health have put in place to protect our residents from COVID-19.

The health and safety of our residents and staff remain our top priority. We will continue to be in communication with you as the situation evolves.

Thank you for your patience and understanding. Be well and stay safe.

Dear family and friends of Castle Senior Living,

We are happy to continue to report that none of the residents at any of our Castle Senior Living communities have tested positive for COVID-19. However, COVID-19 cases are rising locally and across the state so we urge everyone to be extra careful and remain vigilant.

We are now allowing scheduled outdoor visitations. Please contact your community administrator to schedule these outdoor visits. We are also looking to update our visitation policy to allow controlled, safer indoor visits. This will vary dependent on the community since each location’s set up is unique. Residents and families will be notified when your community is ready for controlled indoor visits.

Video calls or virtual visits are still encouraged and available! If you’d like to schedule a virtual visit, please reach out to your community administrator.

We are also working with the CDC and the Department of Health to get all of our communities registered for COVID-19 vaccination delivery once a vaccine is approved. When we know more, we will share that with you.

We continue to ask everyone to please respect the safeguards that the CDC and the Department of Health have put in place to protect our residents from COVID-19. If residents have to make essential visits out into the community, please continue to sign out of the community and inform staff. We strongly encourage all residents and families to review the CDC recommendations on ”Deciding to Go-Out” before residents make essential trips outside of their assisted living community.

Thank you for your patience and understanding.