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Monthly Archives

April 2020

COVID-19 Update 5 – Visitation

By COVID-19No Comments

Dear family and friends of Castle Senior Living,

We wanted to give you another quick update regarding COVID-19 and visitation.

We are fortunate to announce that there are no positive cases of COVID-19 among our residents and staff at any of our Castle Senior Living locations. The sacrifices you have made to restrict visitation, and the infection control measures implemented by staff, are helping to keep our residents safe.

We continue to follow the Center for Disease Control (CDC) and the Wisconsin Department of Health recommendations on restricting all visitors. We appreciate your continued support in this matter and are sorry for how this impacts you and your loved ones.

Thank you to those who have graciously donated face masks, food, and other items. These donations are helpful and appreciated. Such gestures demonstrate the compassion and care that is the hallmark of the Castle community.

Additionally, we want to express our gratitude for our hardworking staff as they continue to go above and beyond to serve our residents. Thank you for acknowledging their efforts and supporting them during this challenging season.

As always, if you have any questions, or would like to schedule a video call with your loved one, please reach out to your facility administrator.

Different Ways to Communicate

  • Skype, FaceTime, other video calls
  • Send extra cards, notes, postcards, being sure to keep your message short and positive.
  • Phone your loved one, but please try not to call during the busiest times of day if our staff need to assist your resident with the phone.
  • If your loved one is unable to talk on the phone or use mobile media to stay in touch, ask our staff if someone can call you periodically to give you an update about how they are doing

Castle Senior Living welcomes new Director of Operations

By Senior LivingNo Comments

Diana Howell has been named director of operations at Castle Senior Living, which provides assisted living, independent living and memory care residences for older adults in communities throughout southeast Wisconsin.

For the past 12 years, Howell has been a leader in aging research and senior living, serving in numerous roles for assisted living providers, including director of memory care, area training specialist, and executive director. She is a Certified Dementia Practitioner with experience in skilled nursing facilities as a dementia specialist.

Castle Senior Living President Kevin Kiefer says, “It’s with great pleasure that we announce Diana’s addition to the company. Her qualifications make her a great leader for our senior living community. She is dedicated to improving aging and senior health outcomes, and assisting their families as they navigate the complexities of the healthcare system.”

Howell has a Master of Science in Gerontology and Biological Anthropology from Purdue University and completed the course work for her Ph.D. in the same fields. She’s been a research scientist for several large-scale studies examining aging and health issues such as the World Health Organization (WHO) and the National Social Health Life and Aging Project (NSHAP).

COVID-19 Update 4 – Face Masks

By COVID-19No Comments

Dear family and friends of Castle Senior Living,

We wanted to give you another quick update during this COVID-19 era we find ourselves in.

Castle Senior Living is extremely grateful that at this time, there are no positive cases of COVID-19 at any of our locations, this includes residents and staff.

We continue to follow Center for Disease Control (CDC) recommendations as well as various other health agencies and partners. Thus, since the CDC’s recommendations came out recently, we are mandating that all staff wear a cloth face mask while working within the facility to increase preventive measures.

Families and friends have asked us how they can help out. Right now, we are asking for help in supplying additional face masks for our staff. If you have access to any masks, or have the ability to make masks, we would appreciate you donating some to Castle Senior Living. While we have a supply of masks, we also want to be well-prepared in the event that any shortages arise in the coming weeks.

Your help and understanding during this difficult time is appreciated. As always, if you have any questions or would like to schedule a video call with your loved one, please reach out to your facility administrator.

Finally, another special shout-out to our hardworking staff and all healthcare workers. They continue to amaze us with their heart and willingness to do so much during this difficult time.

To receive more details about donating face masks, please contact your facility administrator or email info@castlewi.com

Please visit https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/diy-cloth-face-coverings.html for more details on home-made face masks.

Grand Hills Castle: A Q&A with Thomas Wellman

By Senior LivingNo Comments

Thomas Wellman is the newest addition to the Grand Hills Castle as culinary manager overseeing our dining services. We sat down with him for a conversation on his background, why he enjoys working in senior living and his love of creating meals from scratch.

 

 So how did this love of cooking start for you?

At a fairly early age, my mom said that I couldn’t rely on someone else to take care of me for the rest of my life. So, she taught me how to clean, cook, and make my own lunch. I was intrigued by working with food and meal preparation. When I was 15, I had to get a job, so I started as a bus boy at a Pepino’s in Milwaukee.  From there, I also worked at Heinemann’s, Le Peep Café and spent a few years at the El Tovar Hotel Dining Room in Grand Canyon, Arizona.

Working in the hospitality industry trained me to show up on time, do the best job I could no matter what the wage and pay attention to details. Wiping down a table may be simple, but it adds to the whole experience for someone coming into a restaurant.

 

You eventually transitioned from restaurants to senior living facilities 15 years ago. Why?

The restaurant stints were grueling. I was burned out, so I left the business and worked at a spring factory to fill the time. A couple of years before the 2008 recession, I was laid off, so realizing cooking was indeed a passion of mine, I found a job as a cook at a 40-bed CBRF on Milwaukee’s east side. I worked my way up to the manager position. After 11 years, I was ready to move on. Someone who worked at Castle Senior Living told me about the culinary opportunity and they brought me on board.

I discovered senior living by taking a chance and I love it. As a cook, I like knowing what time the residents are eating meals. Plates are made to order, so I don’t have to cook all day long.

 

What are the qualities that you bring to this job?

I am SERVSAFE certified, which means I’m skilled in restaurant requirements, rules and regulations and sanitation. I attended one year of culinary school and my goal is to return and obtain my certification in dietary management.

 

What do you enjoy most about working for Castle Senior Living?

It’s definitely a team atmosphere. Everyone is friendly and willing to help out. The residents are awesome and the management incredibly supportive. I think I have a bright and promising future here.

I lead a passionate, hard-working dining team right now. There’s room for growth with Castle Senior Living and that makes it an inviting place to work. It feels like home, which makes me think I should have been working here a long time ago.

 

Let’s talk about the trends in senior dining. Cafeteria-style food is not the norm any longer, correct?

I am all about 95% scratch cooking and more inspired dining, so one of my goals is to achieve that here. That means including ideas and suggestions from our residents on what they like to eat and what should be on the menu. In fact, the Castle Food Committee kicks off this month. I’ve tried this at other facilities and it was successful. It helps residents feel like they have a hand in making dining decisions.

 

What do you enjoy doing in your spare time?

It depends on the night. My wife and I are married almost six years with two grandkids who are nine and 12 and live with us. We’re often taking them to games, movies or other fun activities. My wife does more of the meal preparation at home than I do lately, and she’s an excellent cook. I golf a lot, summer, fall and even in winter.

 

If you were stranded on a desert island, what are the ingredients you’d want to have with you and what would you make?

I would be sure to have taco seasonings, strip steak, tortillas, and avocados. Life is always better with steak tacos!