My family LOVES Emerald Castle! Kris and Kevin, along with the rest of the staff, have been absolutely awesome! We cannot say enough about them all!
It was important to us that West Allis Ruby Castle always preserved Thelma's dignity, permitted her room to be filled with her own furnishings, photos and mementos and took special care that Thelma's sense of femininity was fulfilled.
We could easily tell when Thelma was pampered with those beautiful white curls and her signature nail polish! She just bubbled! We know well, we think, how seniors deserve to be treated and are so delighted that the Castles obviously share our views.
I was very pleased that you, Kris, and the managers through the years were always willing to listen to our family's concerns and to make changes in the plan that were actually carried out.
Having a dog in the home is a great idea - mom loved Angel and spending time with her as it kept her spirits up. Many thanks!
I want to thank you and your entire staff for the wonderful care extended to my mother over the years.
Being a resident at West Allis Castle provided her with a true sense of being in a family setting as she went through her transition from independent living to assisted living. Your company provided me with a valuable service and helped me during a stressful time.
Last week during a meeting with Community Care I had expressed the above feelings and they agreed that your organization was excellent and they would not hesitate recommending Castle Home Care to other families. Best of luck and a prosperous future to all involved with Castle Home Care.
I only visited during the day and got to know the day staff. They were very good and loved the ladies. If we had concerns, we brought them up and they were taken care of right away so they were not an on going concern. We loved that the home felt like a home. We appreciate your kindness for our mom.
First and second shifts, particularly, were angels to my sister. I hope you are able to grow because we need more facilities like yours. You have done an excellent job so far and I wish you all the very best.
My aunt lived at Camelot Castle for twelve years!! You bet we were happy and SOOO thankful we found you! The staff had great communication, personable, and was truly concerned for the health of the residents.
The staff always communicated in a timely manner with high regard for my mom's care.
Iris and Debi were extremely compassionate and treated Aurelia like she was their mother! You need to open more homes so more people will be able to experience the kind of care my mother received. Thank you.
I have lived at Camelot Castle for over four years and I just love it! I wouldn't want to be any where else. The care I receive is excellent. The girls do a wonderful job. I would recommend Castle Senior Living to everyone.
The staff was very easy to work with. I appreciate everything they did to help my mother.
My mother has been at Sienna Castle for over two years now. We visit every week and always find her happy and positive. All the women there seem to truly feel comfortable living there. I have told all my friends how happy and fortunate we are to have my mother there. Thanks for all you do!
After my father died in 2010, my mother didn't want to move from the comfort of her own home. When we took a tour of Sienna Castle she said "I'll give it a try". That was five years ago. It is a wonderful feeling knowing that your loved one is being treated with dignity and respect that everyone deserves as we age. The Castle staff consistently performs at exceptional levels. They are very understanding of my mom's progressing dementia with helping through those difficult and confusing times. If it wasn't for Castle, my mother's quality of life would have been greatly reduced. I thank God for that every day.
My mother has dementia and for a long time she insisted on going "home" without being able to say where she was. I was happy to see that when we took her out, she was so relieved to return to Victorian Castle. I have only positive things to say about this facility and all the great caregivers. They are all committed and professional.
My name is Deborah Jackson and I'm a former team member of Castle Senior Living and I was proud to be a member of a organization that is so professionally managed and rewarding. I've worked for several homes in the past and the way I was trained to provide care at Castle Senior Living was awesome they provided all the training and support needed for the staff to grow to become great caregivers. I'd like to say thank you to Kevin and Kris Kiefer and all the staff who helped me to be the greatest caregiver that I am thank you