COVID-19 Statement

Castle Senior Living’s COVID-19 Response

Our top priority at Castle Senior Living is the safety, health and well-being of our residents and staff. That is why we closely follow the COVID-19 recommendations of the Center for Disease Control and Prevention (CDC), Wisconsin Department of Health and local health departments.

Please refer to the following links to access the latest information from the agencies listed above:

Note: The information regarding COVID-19 recommendations changes frequently.

Castle Senior Living has a team that monitors this information, the current situation and ensures that current COVID-19 control practices are up to date. If a case of COVID-19 would occur in one of our communities, residents and family members of that location will be updated with detailed information.

Due to the ongoing COVID-19 situation:

  • Non-essential visitation is currently suspended at all locations. The Grand Hills Castle is allowing staffed outside visits only. We will make exceptions for compassionate care at all of our communities. Video calls or virtual visits are still encouraged and available. If you’d like to schedule a virtual visit, please reach out to your community administrator.
  • We are working with state and local depart health departments. We do have access to the rapid COVID-19 test which helps with testing quickly and controlling the spread of the virus.
  • Birchrock Castle, Victorian Castle, Sienna Castle and Emerald Castle are all considered to be under “outbreak status.” You only need one positive case of COVID-19 from either a resident or staff member to be considered under “outbreak status.”
  • All of the residents at The Grand Hills Castle that had potential exposure have tested negative for COVID-19. The previous “outbreak status” for The Grand Hills Castle has ended.

The FDA recently approved the first COVID-19 vaccine. We continue to monitor and the following is a brief description of the situation:

  • The first round of the Pfizer COVID-19 vaccine arrived in Wisconsin on Monday, December 14.
  • As part of Phase 1A, critical care workers, long-term care staff and residents will receive the vaccine first. However, skilled nursing facilities will be prioritized before Assisted Living Facilities in the State of Wisconsin.
  • This means that Assisted Living communities like Castle Senior Living will likely begin to receive the vaccine in January.
  • There is a partnership with the State of Wisconsin, WalGreens and CVS to effectively administer the vaccine at Assisted Living communities.
  • Castle Senior Living is registered to participate in this program and will share more information on the vaccination clinics when it is made available.

We have been providing additional regular updates on the COVID-19 situation, visitation policies and more which can be found below.

Thank you for your patience and understanding.