COVID-19 Update 14

Dear family and friends of Castle Senior Living,

We are happy to continue to report that none of the residents at any of our Castle Senior Living communities has tested positive for COVID-19.

The Wisconsin Department of Health is still recommending we restrict all non-essential visitors to our communities. With COVID-19 cases still rising in Waukesha and Milwaukee counties, we must stay vigilant. We know that this is difficult, but the health of our residents and employees remains our top priority.

Last week we held a virtual town hall/Q&A for families of residents in order to better communicate the ever-changing situation and possible changes to visitation guidelines. Thank you to all who participated. We hope it was beneficial and plan to do one again in early August. Family members will be contacted when the next one is scheduled.

We continue to ask everyone to please respect the safeguards that the CDC and the Department of Health have put in place to protect our residents from COVID-19 and follow the no visitor policy. If residents have to make essential visits out into the community, please continue to sign out of the community and inform staff, so we can account for all our residents in the event that there is an emergency and we need to evacuate the building. We strongly encourage all residents and families to review the CDC recommendations on ”Deciding to Go-Out” before residents make essential trips outside of their assisted living community.

We are starting to slowly offer select hair services in compliance with DHS guidelines at all of our communities – starting as early as next week. This will be a different set up than before so keep your eye out for communication with further details.

If you would like to schedule a video call with your loved one, please reach out to your facility administrator. Thank you for your patience and understanding.

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