Restricting All Visitation

Dear family and friends of Castle Senior Living,

Castle Senior Living is committed to protecting the health and safety of the residents we serve. And since older adults are at a higher risk of complication when exposed to the COVID-19 virus, we ask that you remain mindful of the seriousness of the situation.

We are following the CDC recommendations for long-term care facilities to protect and prevent the spread of this disease. The CDC and other health agencies are providing regular updates to us and we will continue to communicate expectations as things change.

Effective Immediately: To protect our residents, we are at this time restricting all visitation to our communities.     

  • No visitors will be allowed in the facility except for certain compassionate care situations, such as end-of-life situations. Use of alternative methods for visitation (e.g., phone call or video conferencing) should be coordinated with the facility.
  • Signs have been posted at the entrances to the facility stating that no visitors may enter the facility.
  • Decisions about visitation during an end-of-life situation will be made on a case-by-case basis, which would include careful screening of the visitor for fever or respiratory symptoms. Those with symptoms will not be permitted to enter the facility. Those visitors that are permitted must restrict their visit to the resident’s room or other location designated by the facility. They will be reminded to frequently perform hand hygiene.

We all have a shared responsibility to protect those who live in our communities, many of whom could experience serious complications if exposed to the COVID-19 virus. Our residents remain our priority.

We know that this will be a difficult time and ask you to consider a telephone call or perhaps FaceTime to stay connected with your loved one.

If you have any questions or need special accommodations, please reach out to the Castle Senior Living administration team.

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